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DON Services implemented eFileCabinet in 2013 in order to create a more efficient and paperless record keeping solution. The system has allowed us to reduce space needed and properly track/store documents for Human Resource and business operations which are crucial for compliance with the requirements of the State Department of Health and the Office of Long Term Living through the Department of Public Welfare. DON Services has over 700+ employees and provides services to 400+ persons with disabilities which creates a necessity for a solution such as eFileCabinet. Since implementing the system, our compliance issues have been significantly reduced as evidenced by the results of audits by the Department of Health and the Quality Management Efficiency Team (QMET-OLTL's quality auditors). During our first audit by QMET after implementation of eFileCabinet, it was relayed to us by the auditors that our technology and processes far exceeds any provider in the area and they were extremely impressed, especially with our electronic filing solution.
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